We build calm, reliable systems for busy cafes
Sippy was started by operators who have burned the 5am shift. We focus on resilient tools that keep guests delighted and teams confident when the rush hits.
320+
Cafes powered
+11%
Avg. ticket uplift
99.96%
Uptime last 12m
7
Countries served
Our story
We watched great cafes struggle with brittle POS systems, scattered spreadsheets, and loyalty programs that never quite connected. Sippy began as a small project to unify the daily stack — tickets, labor, inventory, and guest journeys — in one calm place.
Today, we partner with operators across cities to pilot new workflows, release incremental improvements, and keep the bar running smoothly. Our product decisions are guided by live cafe feedback and weekly time on the floor.
What we focus on
- Fast onboarding for staff so new hires feel confident on day one.
- Offline-first reliability with automatic sync and clear fallbacks.
- Insights that operators actually act on, not dashboards for show.
Our values
Hospitality first
Decisions start with guests and the people serving them — not the tech.
Operational empathy
We ship features that shave minutes off a shift, not add toggles.
Reliability over flash
Offline resilience, strong SLAs, and real humans on support.
Let’s meet your team
Share your biggest operational headaches. We’ll tailor a walkthrough and connect you with operators who’ve solved similar problems.
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